At Teknoconstant Energy Pvt. Ltd. (“Teknoconstant”, “we”, “our” or “us”), we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you interact with our website: www.teknoconstant.com. By using our Website, you consent to the practices described in this policy.
1. Use of the Website
We may collect and process the following categories of information:
1.1 Personal Information You Provide
- Name, company name and designation
- Contact details including email address and phone number
- Postal address or business location
- Enquiry or service request details
- Any other information voluntarily submitted through contact forms or by email
1.2 Automatically Collected Information
When you access our Website, we may collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on the Website
- Referral source and browsing behaviour through cookies or analytics tools
2. Use of Your Information
We use your personal information for the following purposes:
- To respond to your queries or requests
- To provide quotations, offers or updates on our products and services
- To fulfil any contractual obligations you may have with us
- To improve our Website functionality, content and user experience
- To manage our business operations, administration and record-keeping
- To send newsletters or marketing communications (only with your consent)
- To comply with legal obligations or regulatory requirements
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract with you
- Our legitimate interests in operating our business and improving our services
- Compliance with legal obligations
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
- Internal team members on a need-to-know basis
- Service providers or contractors who help us operate the Website or deliver services to you
- Legal or regulatory authorities if required under applicable laws
- Any successor entity in case of a merger, acquisition or business restructuring
All third-party service providers are bound by confidentiality obligations and data protection standards.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyse website traffic and remember your preferences. You can choose to accept or refuse cookies through your browser settings. Please note that disabling cookies may limit some features of the Website.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, accounting or reporting obligations. When no longer required, your information will be securely deleted or anonymised.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. However, no transmission of data over the internet can be guaranteed as completely secure. You share information with us at your own risk.
8. Your Rights
Subject to applicable laws, you have the following rights:
- To access the personal data we hold about you
- To request correction of inaccurate or incomplete data
- To request deletion of your data where legally permissible
- To object to or restrict processing under certain conditions
- To withdraw your consent at any time (where consent is the legal basis)
- To lodge a complaint with a data protection authority
To exercise these rights, please contact us at the details provided below.
9. Third-party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of those third parties when you leave our Website.
10. Children’s Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.
11. International Transfers
If we transfer your personal data outside India, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The updated version will be posted on this page with the revised “Effective Date”. We recommend reviewing this page periodically to stay informed.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way your data is handled, please contact:
Teknoconstant Energy Pvt. Ltd.